Jaquie Scammell
Customer Service Keynote Speaker | Author of Service Mindset and Multi Award Winning Service Habits | Founder/CEO
CATEGORY
- Leadership
- Mindset Performance and Mindfulness
- Futurist & Future Trends
- Motivational Speaker
- Women in Business
- The Customer Experience
TOPICS
- The Future of Service
- Service Mindset
- Transform Service Cultures One Habit at a Time
INFO
- Location: Melbourne
- Social media followers: 6k
Biography
The minute Jaquie steps onto a stage, you know you are in the presence of someone who is incredibly authentic and deeply passionate about service towards others.
You cannot help being struck by her infectious energy. You find yourself leaning in as she reveals unique teachings with a deeper appreciation for the human side of business. Not just theory, but rather 30 years of practical tools for the audience to take away.
Jaquie places her focus when crafting a message for your audience; she makes it relevant, and easy to listen to and follow. Her keynote experiences have afforded audiences to sing, cry, connect, meditate, belly laugh and furiously take notes to ensure they capture the essence of her message. She captivates her audience, helps people get out of their heads and in to their hearts, and engages them to the last second.
Jacquie is mostly known as Australia’s leading customer service expert, helping create a service mindset for those seeking growth in their organisations and themselves.
She works with an extremely diverse customer group that represents several industries and sectors. This lends to a variety of stories and case studies to help the audience relate. She is the real deal when it comes to practising what it means to live a life in service to others.
In 2023, she launched her own business. This followed a diverse career with over 25 years of leadership experience in public, private and not-for-profit sectors starting with the McDonald’s franchise system and expanding to major sports and entertainment venues such as Wembley National Stadium (UK) and the Australian Open Grand Slam.
A published author of Service Mindset and multi award winning Service Habits, regular blogger, media contributor, and qualified yoga and meditation teacher, your audience will easily connect with and relate to Jaquie.
Testimonials
Whilst I never doubted that the session would be a success I can confidently say that it exceeded all expectations I had. I’ve had a number of team members approach me this morning already commenting on how good the session was and how engaging and relatable the presenter was.
We’re very much looking forward to the modules to come!
The presenter was great. There were 200 people and it never felt chaotic or like people were speaking over each other. It was obvious that the presenter was skilled in working virtually, which made for a personal and positive user experience with a very large group.
Jaquie was fabulous, she understood our culture and adapted to our business. Our team loved her.
The circle of trust and the impact this had on people by the end of the session was terrific; I have never seen a speaker do that.
Jaquie’s keynote was amazing. She really owns the room and captivates people. I would recommend Jaquie to organisations who want to improve their culture. We would have her speak again.
Speakers fee
Get in touch with Carly today to receive a customised quotation for your next event, call 1300 1 Talent (1300 182 536)
Make an enquiry
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.